This article describes how to cancel a subscription on our main site (www.kodekloud.com).
Please use the link www.kodekloud.com to log in.
Go to Profile -> Payment Settings
Click on the "My Subscription" option and click on the Cancel button to cancel the subscription.
Once you cancel your subscription you will not be charged any more, and you will continue to have access to our platform for the remaining period of your subscription.
For example, if you enrolled in a monthly subscription on April 16 and canceled your subscription on April 20, you will still have access to the platform until May 15.
If you enrolled in a yearly subscription on April 16, 2021, and you canceled your subscription on April 20th, you will still have access to the platform until April 15, 2022.
Note: When you cancel a subscription a refund is not initiated automatically. If you need a refund you must reach out to support within 30 days of the transaction and request the same. Once the refund is issued access to the platform is ended immediately.